Privacy Policy
How we collect, use, protect your information as you explore universities, prepare documents, and track your study-abroad journey with us.
Introduction
MMS EduAssist is a study-abroad application operated by MMS Global Services, powered by Doer Services PLC. The App helps students explore universities and courses, receive counselling, manage documents, submit applications, and track their study-abroad journey.
This Privacy Policy explains how we collect, use, store, and protect your information when you use MMS EduAssist. By using the App, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on the services you use, we may collect:
Personal Information
- Full name
- Mobile number
- Email address
- Date of birth
- Nationality
- Address
- Profile photograph
Academic Information
- Educational qualifications
- SSC/HSC or equivalent results
- Certificates and transcripts
- IELTS, TOEFL, PTE and other test results
- Preferred country, university and course
- Previous education and work experience
Identity & Application Documents
- Passport information
- National ID (where required)
- CV / Resume
- Statement of Purpose
- Recommendation letters
- Financial documents
- Offer letters
- Visa-related documents
- Other admission documents
Technical Information
We may automatically collect limited technical information, including device type, operating system, IP address, app version, crash reports, and general usage information.
How We Use Your Information
- Create and manage your account.
- Recommend universities and courses.
- Provide counselling services.
- Manage admission applications.
- Process and organize documents.
- Track application progress.
- Communicate important updates.
- Schedule counselling sessions.
- Process payments where applicable.
- Provide customer support.
- Improve our services.
- Prevent fraud and security threats.
- Comply with legal obligations.
- Send promotional information where permitted.
Documents & Sensitive Information
Students may upload passports, academic records, financial documents, and other admission-related documents. These are used only for counselling, admission, and related services. Users should upload only genuine and authorized documents.
Camera, Files & Notifications
- Camera access for document scanning and OCR.
- File access for uploading required documents.
- Notifications for application updates and reminders.
You may manage these permissions from your device settings.
AI Recommendations
MMS EduAssist may use AI to recommend universities and courses, analyze profiles, and provide study-abroad guidance. AI recommendations do not guarantee admission, scholarships, or visa approval.
Data Security
We use appropriate technical and organizational measures to protect your information. However, no online system can be guaranteed to be completely secure.
Data Retention
We retain information only as long as necessary for providing services, legal compliance, fraud prevention, dispute resolution, and business purposes.
Third-Party Services
We may use third-party providers for hosting, authentication, SMS/OTP, analytics, AI, OCR, payments, notifications, and communication services. These providers operate under their own privacy policies.
Your Rights
- Access your personal information.
- Correct inaccurate information.
- Delete your account.
- Withdraw consent where applicable.
- Ask how your information is used.
Account & Data Deletion
You may request deletion of your account by contacting us. Valid requests will be processed in accordance with applicable laws and data-retention requirements.
Marketing Communications
We may send scholarship updates, university news, promotions, and event information. You may opt out of promotional messages at any time. Service-related notifications will continue where necessary.
Children's Privacy
We do not knowingly collect information from children where prohibited by law.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available through the App or our website.
By using MMS EduAssist, you acknowledge that you have read and understood this Privacy Policy.
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